About
E.T.S.I
Founded on the belief that service excellence begins from the inside out, E.T.S.I provides forward-thinking training solutions for individuals, corporate teams, and service-driven organizations.
Our
Approach
At E.T.S.I, training is not generic—it’s strategic. We take time to understand the unique needs of each client, designing programs that are engaging, relevant, and immediately applicable in real work environments.
We specialize in creating confident teams who communicate effectively, deliver premium customer care, and operate with professionalism and purpose.
Meet Our Founder & CEO
Mrs. Christina Burrows-Cleare
A dynamic leader, speaker, and development strategist, Mrs. Burrows-Cleare is committed to empowering professionals through training that inspires growth and builds excellence. With years of experience in customer service, leadership development, and organizational training, she has helped countless teams strengthen their service culture and elevate their professional standards.
Her training philosophy is rooted in compassion, structure, and impactful results—ensuring every participant leaves better equipped for success.
Our
Promise
We don’t just teach skills.
We transform behaviors, enhance attitudes, and build service-driven professionals who make lasting impressions.
